Shipping, returns, size changes and product availability

Shipping, returns, size changes and product availability


SHIPPING AND DELIVERY TIMES

Spain - Free shipping 

Fika Collection offers free shipping to all addresses in Spain except the Canary Islands, Baleraric Islands, Ceuta and Melilla 

*The price for the Canary Islands, Balearic Islands, Ceuta and Melilla is €10 per shipment. 

For continuous collection products, delivery to the Spain(Peninsula) takes between 3 to 7 days.
PRE ORDER products: it will depend on each collection.

REST OF THE WORLD

Unfortunately we are unable to offer free shipping for all orders. 

Portugal: €10
EU countries (4 - 7 days): €20
Rest of the world (10 - 20 days): €40

RETURNS AND SIZE CHANGES
The deadline to make changes or returns is 15 days from receipt of the order. To do so, send us an email within a maximum period of 15 days from placing your order to hola@fikacollection.com explaining the reason and indicating the order number. Please, do not forget to put in the subject of the same RETURN.
Once the email is sent, you must send the product to the address that we will indicate.
To be eligible for a return, your item must be unworn, in the same condition you received it, and in its original packaging. To complete the return, we need proof of purchase.
Once the product is received and the return approved, then the refund of the amount paid for the purchase will be carried out, with the exception of shipping costs.

CUSTOM MADE
The Fika Collection products are handmade in Spain and limited edition. However, we have the possibility to accept orders if you contact us through our email: hola@fikacollection.com
In the case of custom orders, returns are not allowed. We will provide you with a voucher without expiration for the amount of the purchase.

PRODUCT AVAILABILITY
All orders are subject to the availability of the products. If there are difficulties in the supply of products or if there are no items in stock, we will refund any amount that has been paid.